Terms & Conditions

Terms & Conditions

Welcome to Pits Experiences!

By booking a tour or watersport activity with us, or by accessing our website (https://www.pitsexperiences.gr), you agree to the following terms and conditions. Please read them carefully before proceeding.


1. Company Information

Pits Experiences is a family-run business based in Milos, Greece. We offer daily boat trips, private cruises, and watersport activities such as wakeboarding, water skiing, and more.


2. Booking & Payment

  • All bookings must be made in advance through our website, authorized resellers, or in person.

  • Full payment or a deposit may be required at the time of booking.

  • Payments are processed securely through trusted third-party platforms (e.g., Bokun, Stripe).

  • All prices include VAT unless otherwise stated.


3. Cancellations & Refunds

Our full cancellation policy is available here:

๐Ÿ‘‰ Cancellation Policy

This includes details on refund eligibility, cancellation timeframes, and weather-related disruptions.


4. Participation & Responsibility

All guests are required to agree to our liability and safety terms prior to participating in any activity.

Please review the full document here:

๐Ÿ‘‰ Liability & Participation Terms

By booking with us, you acknowledge and accept these terms.


5. Safety & Conduct

  • All participants must follow crew instructions at all times.

  • We reserve the right to refuse service to anyone under the influence of drugs or alcohol.

  • Children under 18 must be accompanied by a legal guardian.

  • Pits Experiences bears no responsibility for injury or accident caused by non-compliance with safety guidelines.


6. Insurance

  • Pits Experiences complies with all Greek maritime safety and insurance regulations.

  • Personal travel, medical, or cancellation insurance is not included. Guests are advised to have their own insurance coverage.


7. Changes to Itineraries

To ensure passenger safety and comfort, we reserve the right to modify itineraries due to:

  • Weather conditions

  • Technical issues

  • Port or local authority restrictions

  • Operational requirements

We strive to offer equally enjoyable alternatives in such cases.


8. Liability Limitations

We are not responsible for:

  • Personal item loss or damage

  • Delays or cancellations due to external factors

  • Indirect or incidental damages related to your booking

For detailed liability terms, refer to our Liability & Participation Terms.


9. Intellectual Property

All website content including text, media, and logos belongs to Pits Experiences and may not be used or reproduced without written permission.


10. Governing Law

These terms are governed by the laws of Greece. Any disputes shall be resolved in the competent courts of Athens, Greece.


11. Contact Us

Pits Experiences

Paleochori, Milos, Greece

๐Ÿ“ง info@pitsexperiences.gr

๐Ÿ“ž +30 6944982082